Hot Tub Online is one of the best hot tub retailers in the UK! We work with an emphasis on high quality, safety, reliability and costs. Our business model is simple and clear, we believe in giving the best quality for a fair price with great customer service.

We also work with on a high volume, low margin ethos, ensuring that our prices are the lowest they can be, using market leader USA Balboa Control System. Everything you will need to know about purchasing and maintaining a brand new luxurious hot tub is detailed on our website.

Customer Care

Customer care is our priority; we look after each customer from day one!

We pride ourselves on delivering an excellent customer service. You can be sure that your purchase will be handled by competent spa technicians. You can also contact us directly through our contact form. Please leave your contact number in the message box and we will get back to you as soon as possible.

You can be sure that any queries will be handled by our after sale team at the same level as pre-sale! All of our products come with a warranty on all parts, so you can be sure that if something is not working quite as you would like to and we cannot find a diagnosis over the phone, then you can book one of our engineers to visit your home to take care of that for you. You can be sure that you are being sold a reliable, high quality hot tub which will last.

Quality

We ensure that all hot tubs and spa prior a re tested thoroughly for the highest standards. All hot tubs need to pass our quality check ( full water-, heater check, and leak-, air pump blower test) to provide you with high quality products without any hassle. All our products come with a warranty as standard on all of our products to give you peace of mind of what you are purchasing

Safety And Reliability

When we deliver and install your hot tub, we ensure that all the necessary paperwork is in place prior to installation. We will install your hot tub using the industry leading equipment to ensure that all is installed correctly.